Powered by

http://InterpriseSuite.BlogSpot.com is maintained by InfoSourcing Inc, ERP Solution Provider
(http://www.Info-Sourcing.com)
Showing posts with label Interprise Suite Support. Show all posts
Showing posts with label Interprise Suite Support. Show all posts

Friday, September 25, 2009

Step up for optimal performance & features

Step up to another version
Have you ever seen these fitness machine at your local gym, its called step up or climbing exercise. If you step on this for 30 minutes everyday you will have fat burning, calorie burning and resulting in great shape and performance.

In software world we do practice exercising, its called stepping up to higher version.
You start on Version 1 and work your way up to next available version. You need to upgrade when its most required for your business, identify the problems that you are facing with current version and if the new version resolves that problem or has new features then consider to upgrade.

We recently upgraded our client Quilters Warehouse from 5.3.1 to 5.3.2 and john at Quilters is very pleased with the new update for top 3 reasons.

1. The upgrade fixed memory leak problem thus allowing them to load data 3 times faster
2. It fixed issues with "Add to Wish list" feature for his e-Commerce & other fixes
3. Their business is in compliance with Payflow pro changes

With Hips & Curves we upgraded their website to 5.3.2 R2 fixes to keep them current with some important features required for their website so it performs better.

At every stage you need to consult your trainer they can identify problems and come up with work out session that fits your body & rhythm, just because there is a new workout machine doesn't mean you need to try it out.

Know your problems, discuss with your solution provider and come up with a plan to migrate to higher version, this would keep your business performing, it's your body, it's your Company but we are the trainers who can train you, so step up and feel better.

*On a side note 5.3.3 will be released shortly, another step up again ...

Thursday, June 11, 2009

myERPhelp.com is now LIVE for all IS customers

Note: myERPhelp.com is available ONLY for InfoSourcing and TechXor Customers who are using Interprise Suite or Everest Software ERP solutions and this is offered as a service to our existing customers and not for any other customers, sorry for the confusion if other users registered for help ....

If you are not our customers and still need help from us, please email us info@info-sourcing.com and we will create a new support account for you and you could choose per incident basis or monthly or yearly or block time hrs for support.

--------------------------------------------------------

We at InfoSourcing truly understand the need for supporting our clients after they go live with our ERP solution, we help several small and medium business in evaluating, implementing and customizing ERP solutions and often faced with support issues and thus resulted in launching our new support portal website for Interprise Suite Customers.

myERPhelp.com is support portal geared towards supporting not only our own customers but we also support other reseller's customers its a platform for us to engage with our clients and track all incidents, issues and resolve them in timely fashion.

myERPhelp.com is open only for our customers and it requires activation for us to assign the project and technican once signed up, this is offered as FREE service part of our support contract so we can bring value to our customers.