Interprise Suite Blog, everything you wanted to know about Interprise Suite ERP software. ERP news, small business offers, customization, SEO and chit-chats about issues, bugs that helps all small and medium business owners - this blog is maintained by InfoSourcing Inc.
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Friday, September 25, 2009
Step up for optimal performance & features
Have you ever seen these fitness machine at your local gym, its called step up or climbing exercise. If you step on this for 30 minutes everyday you will have fat burning, calorie burning and resulting in great shape and performance.
In software world we do practice exercising, its called stepping up to higher version.
You start on Version 1 and work your way up to next available version. You need to upgrade when its most required for your business, identify the problems that you are facing with current version and if the new version resolves that problem or has new features then consider to upgrade.
We recently upgraded our client Quilters Warehouse from 5.3.1 to 5.3.2 and john at Quilters is very pleased with the new update for top 3 reasons.
1. The upgrade fixed memory leak problem thus allowing them to load data 3 times faster
2. It fixed issues with "Add to Wish list" feature for his e-Commerce & other fixes
3. Their business is in compliance with Payflow pro changes
With Hips & Curves we upgraded their website to 5.3.2 R2 fixes to keep them current with some important features required for their website so it performs better.
At every stage you need to consult your trainer they can identify problems and come up with work out session that fits your body & rhythm, just because there is a new workout machine doesn't mean you need to try it out.
Know your problems, discuss with your solution provider and come up with a plan to migrate to higher version, this would keep your business performing, it's your body, it's your Company but we are the trainers who can train you, so step up and feel better.
*On a side note 5.3.3 will be released shortly, another step up again ...
Thursday, September 24, 2009
Email Communication can be made effective & pretty
Communication is “key” in any business, especially if it’s e-Commerce business; your ebusiness model expects that your customers order online and find answers for everything that they are looking for to make their purchase and avoid any phone calls.
Now that you have your customer list you might communicate weekly or monthly newsletter and keep them engaged on new products using email marketing software such as Constant contact/iContact, but what if you could communicate one-on-one with your customers regarding their recent order, or about failure of credit card or delay in shipment or other million things you can think of using Interprise Suite.
Interprise Suite makes it easy for you to communicate with their built-in Email feature, you can now email your customers, prospects, suppliers or employees from their ERP system and its all tracked within the single database.
If you plan to communicate via email why not use the html formatting for your emails so it looks nicer and puts your message across, since most of the email clients such as MS outlook, Google Mail, Yahoo and others support formatted html emails, and here is how to send formatted html emails out of Interprise suite.
How to send formatted emails from Interprise Suite
- Click on CRM tab in Interprise Suite and under tools menu double click Mail
- In your mail window click new "mail message", make sure to check if the format of the email is set to HTML and not to plain.
- Prepare and save your formatted html web page with relative links, we are going to make use of this in our html email
- With the new window dialog opened spot the "open folder icon" (3rd icon from left), click on it and it will prompt you to select the html that was saved, let it load it may take few seconds
- Now your formatted html is loaded, choose the recipient email address and click send, this shld send the formatted html emails, how cool is that
Also if its a generic email like newsletter or thank you note etc make sure to keep such email copies accessible online just in case your viewers weren't able to read via their email client they can always click the link and visit online and read about it, it’s a good practice and also helps in search engine optimization too.
Sunday, August 30, 2009
Spend Less, Make More is Mantra of Interprise Suite and Hips & Curves believes in it....
Rebecca at Hips and Curves had few challenges with their existing warehouse management erp system before switching to Interprise Suite, they took advantage of Interprise Suite licensing deals by signing on early and having experienced resellers (TechXor and InfoSourcing) take care of their implementation, customizations and support.
Hips and Curves had enoromous challenges moving away from their warehouse erp system and needed a custom Interprise Suite solution.
We were able to customize their website look and feel, Search Engine Optimization (SEO), integration with Cybersource payment, real time stock availability of matrix items, EDI integration and other much needed features to run their ebusiness.
If you want to Spend Less, Make More like Hips & Curves, contact us for a FREE demo and quotes....
Thursday, August 13, 2009
SEO Optimization Tips for Interprise Suite E-Commerce
- Always fill in Page Title for your Caetgories, Products, Manufacturers, departments and topics. For eg: "Canon Powershot Digital Camera SD870 | Canon Digital cameras | Yourwebsite.com"
- Specify pretty good Meta description containing few highlighted keywords or keyphrases that you are targeting for your business. For eg: Buy Canon powershot SD870 digital camera and accessories from YourCompany, lowest price and fast shipping
- Meta Keywords are not mandatory unlike page title and meta description but its worth adding few keywords like " Canon powershot SD870 digital camera, digital cameras, SD870 reviews, Powershot digital camera accessories"
- Generate a sitemap for Google, Yahoo and Bing/MSN and submit them so all your product related pages are indexed
- Make sure to check Robots.txt file exists on your website and its accessible for search engines, robots.txt file specifies whether the website grants/blocks access to engines, and luckily ISE ships robots.txt
ERP Migration - Do's, Don'ts and Tips
- What to Migrate?
- What not to migrate?
- How to schedule your migration?
- Testing, testing and testing, remember this is a integrated product
- Go live, finally
What to Migrate?
By testing it helps you to understand the ERP system so you can operate your business efficiently.
Having an expert implementation specialist besides you would dramatically reduce your ERP implementation cost and you can feel the ownership of the ERP system for your business
Business owners make the mistake of not scheduling enough time to understand the system, importing non-integrated data, not able to configure the system, no testing mechanism and planning to hit the road will eventually result in frustration and hatred towards the ERP s/w, so spend your money wisely for ERP implementation, spend 50% in buying the ERP software and another 50% for Implementation , Support and training.
Thursday, July 30, 2009
Find your niche market, ours niche is Integrated e-Commerce
Ford unlike GM or Chrysler has been focusing on what consumers want instead of just heavy gas guzzler vehicles, they recently launched a new vehicle called Ford Transit Connect which is geared towards cargo management for small and medium business such as Maids, plumbers, food market and others they all have special needs in terms of transportation and also be able to afford a vehicle for their business and the cool factor is its internet ready, got built in wireless keyboard, LCD dashboard and even a wireless printer so if you are on the road and want to invoice your clients you got all tools handy.
It's also packed with RFID scanners and you could connect remotely via LogmeIn to your IS servers and update your ERP system if you ever wanted to do so. Ford has really picked this niche market in providing not just consumer cars but also deliver niche automotive.
We at (InfoSourcing Inc) consider our "niche market" as "Integrated e-Commerce/e-business" for small and medium business who would like to move their business online and succeed, they can be rest assured we have answers for all their ebusiness challenges, whether its integration with backend system like Interprise Suite or Search Engine Optimization to attract traffic from search engines or improve Search Engine Marketing through pay per clicks, integrate with business partners like amazon, ebay and other feed partners - we can do it all.
Monday, July 20, 2009
IS advances to 5.3.2 version
Not much of change in ISE (E-Commerce) module but we did learn they are setting the base for intergating Google Checkout and PayPal integration with ISE, have to wait if it makes it in 5.3.2 or it gets pushed onto IS 2009 version.
Sunday, June 21, 2009
Your Partner for Success in Interprise Suite ERP Implementation
QuiltersWarehouse.com specializes in providing one of the largest selections of books and quilt patterns over the web and retail store. Quilters Warehouse replaced their ERP system from Everest Software with Interprise Suite to scale their business with lower software cost and cutting edge technology.
Read more about our implementation and customization services delivered for Quilters Warehouse, find out how we tackled some of the challenges during this project, click here
Tuesday, June 16, 2009
Plug-in architecture will increase user base and retains customers in long run
Customizable Plug ins the best you can witness in an open framework architecture, third party developers and system integrators can bring their best creativity to enhance the product, this is good news for customers so they are less dependent on ERP vendors to cook up every single feature and wait for next release, now they have the ability to get it done or buy plugins developed for their industry.
Interprise Suite plugin architecture is cutting edge technology in ERP software, where one can write customizable plug-ins and plug it to mother ship and it works seamless, this attracts customers, resellers and developers in creating a software community.
Plugins such as DS Data Explorer from Dimesoft, US payroll from Lerryn, Products Attribute Plugin from Digital Group, SEOptimizer from InfoSourcing are some of the examples of custom solution developed by partners.
We at InfoSourcing have developed our own custom "SEOptimizer" tool, this powerful search engine Optimization tool compliments the e-Commerce module and helps business owners rank organically on search engines.
So in nutshell ERP vendors need to create platform for growing their user base and create a community experience to satisfy the market needs and truly Interprise is sailing in this direction.
Thursday, June 11, 2009
myERPhelp.com is now LIVE for all IS customers
If you are not our customers and still need help from us, please email us info@info-sourcing.com and we will create a new support account for you and you could choose per incident basis or monthly or yearly or block time hrs for support.
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We at InfoSourcing truly understand the need for supporting our clients after they go live with our ERP solution, we help several small and medium business in evaluating, implementing and customizing ERP solutions and often faced with support issues and thus resulted in launching our new support portal website for Interprise Suite Customers.
myERPhelp.com is support portal geared towards supporting not only our own customers but we also support other reseller's customers its a platform for us to engage with our clients and track all incidents, issues and resolve them in timely fashion.
myERPhelp.com is open only for our customers and it requires activation for us to assign the project and technican once signed up, this is offered as FREE service part of our support contract so we can bring value to our customers.
E-Commerce Tips: Restricting or Enabling Countries you sell in ISE
Simple follow these steps to enable Canada/Other Countries:
Step 1: Go to System Manager Module > Country
Step 2: Search for Canada > Country, Canada will appear click on Detail tab
Step 3: Put check mark on the Show on Web , Save and Close then refresh the website registration page, then Canada will appear in the down for shoppers to register and checkout
It's essential for business owners to target their audience and yet simpler to use.
Wednesday, June 10, 2009
Search Engine Optimization (SEO) is made easier with SEOptimizer from InfoSourcing Inc
If you consider yourself an internet savvy person or if you want to grow your online business, you would have thought about "organic search results" on Google, Yahoo, MSN and other engines and how to get listed on their organic search results, you could always pay for advertising and get paid traffic, but organic has better ROI (Return On Investment) in long term.
Problem:
Now think about this, if you have e-Commerce catalog with thousands and thousands of products it would take months to optimize all of it.
How time consuming it would be to optimize all those pages so they are search engine friendly and they come up in SERP's (Search Engine Result Page) organically, ever thought about automating this process?
Solution:
We at InfoSourcing have made your SEO (Search Engine Optimization) easy with our innovative SEOptimizer (also know as Search Engine Optimizer) which automates the process of optimizing your Categories, Manufacturers, Departments and all your Web enabled Products within few minutes/hours (depending on the size of your catalog) and it doesn't stop there we also generate site maps for Google, Yahoo and MSN with all your product links.
We have optimized several e-Commerce websites for small and medium business and now we bring the same optimization standards and techniques to Interprise Suite e-Commerce (ISE/ Aspdotnet Storefront) customers to optimize their catalog with easy.
Results:
We recently optimized Quilters Warehouse website with our SEOptimizer and hola all the links are being picked up by search engines and within few weeks your website will be completely crawled and indexed and ready to compete with other websites on SERP's.
If you are interested to save time and gain organic results, then drop us an email at info@info-sourcing.com or visit our website www.Info-Sourcing.com
Wednesday, June 03, 2009
Tips for Installing Interprise Suite on Windows Server 2008 Enterprise Edition
Firstly be aware of Windows Server 2008 its user interface is different compared to Windows 2003 and its purely 64 bit machine so you need buffer time to learn and execute your steps ....
Ok here we go...
1. Firstly read Bill dimes blog for installing Interprise Suite e-Commerce on Windows 2003 server. We need to do few steps in 2008, this blog helped me to get started ... Read Win 2003 instructions
2. Do Step 1 and Step 2 as per Bill's instructions, stop before you do step 3, why?
Since you're using Windows 2008/IIS 7.0, you no longer need to use aspnet_regiis
to set the .Net Framework version you want your application to run against.
What you do in IIS 7 is set the runtime version for the Application Pool your app will run in.
3: Do an IISReset and launch ISE (Interprise Suite E-Commerce) for Windows 2008 version
Wednesday, May 13, 2009
IS Premier Retail 2009 Hot Fix 2 Released
1. POS is now compatible to install on Windows 2008 Server
2. Enhancements done to Online Event Management system
3. The very much needed enhancement for our client "decimal quantities" is now part of the solution
4. and Improved speed of the transactions
For more detailed release notes click here
We at InfoSourcing are currently implementing Premier POS hot fix2 with Online Event Management system for non-profit organization currently selling events and membership programs, we are also parallely implementing POS along with IS and e-Commerce in fabric industry.
Saturday, May 02, 2009
Interprise Suite Marketplace - Needed Tools from small busienss
Interprise Suite Marketplace
One Stop Shop for all your Interprise Suite Plug-ins and Customizations.
- Desktop Plug-Ins
- E-Commerce Plug Ins
- POS Plug-Ins
- ERP Plug-Ins & Customizations
- Affordable, reliable and practical
Interprise Suite Marketplace allows Interprise Suite Customers, prospects to find/shop for utilities, plug-ins, tools and tips that can streamline your business. We are constantly adding new product add-ons, plug-ins and other customizations that could be purchased saving your time and money.
Read more about our offerings by visiting Marketplace
Monday, April 27, 2009
"Green Zone" business owners and shoppers need to understand
We at InfoSourcing are authorized resellers of Comodo Products, we help small and medium business with one stop solution for all your e-Commerce needs, contact us for some great Comodo security solutions for your website, but EV SSL from us and save more.
Buy EV SSL Certificate for $359 / yr - 2 yr period and save 20%, we will install Free for you.
Wednesday, April 15, 2009
Premier POS, truly its POS 2.0
Premier POS not only performs cash register but allows you to customize the look and feel of cash register, greater security, can automate other parts of your business, integrate with their Online Event Management (such as golf tee times, online courses, event ticket mgmt etc) and integrates with Interprise Suite backend Inventory, Customer and Order management.
Here is a video demonstration of Premier POS highlighting all the features, its functionality and be wow'ed with POS 2.0
For bigger view visit this link http://www.screencast.com/users/PremierPOS/folders/Tutorials/media/9f166103-84fe-41c4-a451-f9d7cb94bfa3
Saturday, April 11, 2009
Demystify PayPal for IS 5.3
How does PayPal work with ISE 5.3?
Integrated PayPal now works ISE 5.3 version and its seamless, upon choosing PayPal as payment method option, shoppers can checkout and place order, upon which they will be automatically redirected to PayPal's website where the shopper needs to logon and click "Pay Now" and once payment is recieved they will be redirected to Order confirmation page on ISE website, there you go its demystified, the mystery of payments is solved for now....
Thursday, April 02, 2009
Support and Maintenance Plan for ERP Softwares
At times we get hit with this question from our clients "What is Support Plan? What is Maintenance plan? What is the difference between the two? and why am I charged again and again? blah blah .."
Those are valid questions, but I would prefer prospects/customers to learn bit more while purchasing the software.
Let me give an example here, if you decide to buy BMW or Merc for $50k you always get maintenance free (only with bmw) up to a yr or so during this time you get oil change etc etc and then once your maintenance period is over, you get into "support" mode where you get support from mechanics who are authorized by BMW for any fixes or patches or you buy insurance to protect your car.
Similarly when you purchase software from ERP vendors, they offer 1st yr Maintenance free (few of the vendors not all) its part of the license like "Interprise Suite", this provides you access to downloads so you can get any updates or fixes/service packs and apply it onto your system, you can access their forums and other valuable information .... After a year you pay a fee usually 8 to 12% of the license cost, now that’s a maintenance plan.
Now onto support, if you need helping hand from day one or if you can't figure out how the integration works or the integration is not working the way it should be or you have messed up some data anything where you say SOS then support kicks in here, if you have a support plan then SOS team will jump in and try to resolve it, if they find its a "bug", then you should get a fix/patch for it, its like road side assistance. Your support plan usually cost 15% to 25% of the license cost approx.
So its critical when buying software always see what vendors offer, and its always worth buying maintenance and support plan since the road you are travelling is not perfect and weather conditions may vary, so for safer ride always buy protection plans for your investment/business.
- Interprise Suite 1st yr maintenance is inclusive (free)
- Premier POS 1st yr you have to buy
- Interprise Suite 2nd yr onwards you have buy maintenance plan else you won’t get any software updates.
- Interprise Suite Support plan is annual
- Premier POS Support plan is annual
- Interprise Suite e-Commerce module if you have purchased then that’s extra.
Wednesday, April 01, 2009
Interprise Suite 2009 version is out there (NOT really)
We decided to blog as a fake post on April fools day but few customers mis-understood this .... and we hereby want to say Interprise Suite 2009 release is not there yet ... Next yr Apr 1st we will find some other topic :) --- Edited Apr 11th, 2009
Interprise Suite recently announced its latest
and greatest version the new IS 2009 was
released secretly a week back in its beta and its now available to existing
customers ONLY on their www.connectedBusiness.com website.
Please logon and
click the link "Surprise Me" and you will
be taken to the download page where you can download the IS 2009 version.
This current release was communicated to us by Interprise Suite on Apr
1st 2009 (fool's day).
Wednesday, March 25, 2009
IS 5.3 E-Commerce Update
One noticable difference is the reference to aspdnsf is now changed to ise in xml config and various other files, they have also making it much more user friendly for developers to understand and make changes, but keep in mind if you have made changes to template in 5.1 then you need to do some development work to make it work in 5.3 by porting your changes file by file.
Interprise Tip of the day:
1. If your user login is already in use how to remove it?
Answer: You can use Inteprise Suite Database Management console and login and click on the company name on left side and you will see 2 tabs on right side click on User Login tab and you should see all users for that specific database and you will notice a checkmark next to the user who needs to be kicked, just click on the button "Force Sign out" and you will be kicking the user good bye and this saves you an user license just in case somebody forgot to log off or something goes crazy.
For 5.1 and earlier version you could go into table and make the SignIn field as false, but using DBMC is much easier.
Saturday, February 28, 2009
March towards the Progress
This spring should open up new business, new websites powered by ISE (Interprise Suite E-Commerce), in less than 2-3 weeks we shld be launching our client's ecommerce site ...
While you are here why don't you click on "Follow" button under "ERP Followers" section on the right side so you can keep track of latest posts, blog updates of Interprise Suite, POS and others..
Highlights or News update:
- Interprise Suite launched its SaaS model and now customers can get "On Demand" solution for as low as $250 per month for hosting your IS services, contact us for more details though ...
- Interprise new version 5.2 is going to be released Mar 1st week.
- Inteprise 2009 version end of March.
- Premier POS 2009 is now available and pls contact us for new licensing keys
- We got new blogger on the block, yep Premier POS has luanched its blogging for POS customers and you can follow its blog by visiting http://premierpos.blogspot.com/ the layout all looks like mine ;) ...
Sunday, February 08, 2009
SaaS Model For Interprise Suite, Coming Soon
SaaS model has been in use for several years by Companies like Salesforce.com and NetSuite vendors, but Inteprise Suite would be the real ERP vendor to posses both models desktop (thick) and web (thin client) version, ofcourse we had the capability of using smart client to connect to remote data, but with this new model it can target other customers who are looking to rent instead of buying/purchasing the software.
Who should look for SaaS model?
Business owners who are thinking of switching to intergated ERP application for Small and Medium should consider SaaS model because of two main reasons.
1. Affordability, lower initial investment on hardware and software
2. Maintenance of the ERP system and its usage
Does it Fit my business?
Customers who are starting new business or those who have less number of user licenses or those who don't want the hassle of installation & maintenance are the ones who will like this model and may fit their business plans.
How Much does it cost and who can resell it?
Good question, the pricing is being addressed and will be announced shortly, they are working on the e-Commerce hosting options, since hosting your ERP/E-Commerce application means you would be taking their disk space, bandwidth and other resources so pricing would be based on those parameters so if you use more of your cell phone minutes you get charged accordingly, so you rent it and never own it.
Once released we (InfoSourcing Inc, Interprise Suite resellers) will be able to resell to our customer base or offer to any new clients as part of the implementation of the ERP strategy.
Tuesday, January 27, 2009
AspDotNet Storefront is Now "Inteprise Suite E-Commerce"
A month long issue now laid to rest, AspDotNet Storefront E-Commerce has evolved into "Inteprise Suite E-Commerce" (ISE) integrated module, this means we don't have to deal with Aspdotnet storefront Company and their support and this brings one platform within the system (IS).
It also means that ISE has to ramp up their development and support to carry on the features, issues etc. But this move to have exclusive licensing options from Aspdotnet to IS makes it easier for resellers like us and for our customers.
Aspdotnet storefront will continue to develop its own ML versions and sell it as "stand-alone" ecommerce shopping cart so it benefits them too.
Friday, January 09, 2009
Happy New Year To Inteprise Suite, its upcoming version 2009
I had a very long official vacation in month of Dec starting from Thanksgiving holiday, I was visiting Bangalore, India office and my home town ... Now back in States and back to work my first blog for this year 2009.
We heard recent changes have occurred in Interprise and this info was shared with all resellers and customers and here is glimpse of those changes that I felt you readers should know about and get to hear the new changes ....
It's an extract from the email I received from Interprise Suite
Our Successes
I would like to share with you some of the exciting trends we have been experiencing since the acquisition:
Since April, we have more than tripled our development resources
New prospect inquiries have grown by 285% in the last three months
Interprise is currently 25% ahead of year-to-date earnings and sales projections
Our reseller base has grown by 67% in the last seven months
While this represents just a few areas of our business, we continue to invest time and resources into other new projects designed to increase customer and partner satisfaction. This includes:
Upcoming 2009 Product release
Our new online product demo site, and upcoming online marketplace
Increased training, documentation, and support offerings
and here is short listed of features that you can expect in 2009 version ...
Here is a “sneak peek” of some of the features that we are already have in development for this release. We hope to have a complete roadmap available to our partners shortly…
• Order and shipment Acknowledgments – ability for the system to automatically send
out email notification of a new customer order and notification of shipments to
customers. Email would include order verification document, shipment document
would include items shipped and tracking information.
• Hold Code processing – system will allow user defined hold codes for customer, orders
and A/R. Will control workflow of orders based on the hold code associated with the
transaction. Codes can put a customer account on hold that would stop all open orders
from processing or single orders or line items.
• Time Zone Management – system will properly recognize time zones when processing
call queues for outbound call lists
• Payment Types assigned to G/L accounts
• Payment types and Source can have order dollar limits
• Inventory locations will be able to be flagged as a pick location or stock only
• Inventory will have ABC classification functionality
• Inventory will now track – quantity fields for on pick, on reserve, future ship, allocated
• Flag an item as exempt for freight calculation
• Enhanced receiving and put away processes for inventory management
• Inventory location replenishment reports
• Physical inventory counting will allow cycle counting
• Outbound telemarketing will have enhance call queue processing
• CRM will allow the assignment of the earliest time of day a contact can be called
• User role security to be enhanced to allow users to belong to multiple roles
• System management password override to allow privileged access to make changes on
operator machines where the operator does not have the authority
• System control flag to determine if tax should be calculated on shipping and handling
• Ability to capture customer tax exempt information
• Ability to view and manage orders on user hold
• Support expiration dates on quotes
• Associate Batch numbers to picking tickets for better warehouse control
• Batch processing of re-authorizing expired authorizations and gathering of new
authorization codes for partially shipped orders.
and few more features ...